Yeti Payment Devices consist of two hardware components, the Card Reader and the iPhone (tablet). 📱
The iPhone (tablet) component is genuinely an iPhone and functions in the same way, but has been installed with some special software by Table Yeti to ensure that waiters can only access certain phone functions and guests can't exit a bill mid payment.
We don't want waiters making phone calls and guests messing with settings now do we. 😆
What we've done is make two specific ways a waiter can access the iPhone home screen.
Get to the home screen from the bill list screen
Below is an image of what we call the bill list screen, i'm sure you recognise it.
To get to the iPhone home screen simply press the iPhone home button (where the pink arrow is pointing below).
You'll then be taken to the iPhone home screen (pictured below), where you can access settings like Wifi, Cellular and Bluetooth. Very helpful if your Wifi is broken and you want your Yeti to run on 4G.
You can reopen the app by pressing the TableYeti app icon pictured above.
Okay, we're done with the simple way to get to the home screen, now for the every so slightly more complicated way.
As we said, we don't want guests being able to get into the iPhone settings while they're paying so we block the usage of the home button while a bill is open. But we understand that sometimes a waiter needs to intervene and get to the home screen (to say turn the Wifi off) during a payment. Below explains how to achieve just that. 🙌
Get to the home screen while a bill is open
First things first, you'll need to tap three times (triple tap) the area of the screen pictured below. This can be done on any screen on the Yeti while a bill is open.
Once you've tapped three times (triple tapped) you'll see the keypad screen below.
Enter the waiter code, this will unlock the app (you'll see a success notification like the one pictured below).
Now press the home button, this will take you to the iPhone (tablet) home screen.
Now press the home button, this will take you to the iPhone (tablet) home screen. You can access settings like Wifi, Cellular and Bluetooth. Very helpful if your Wifi is broken and you want your Yeti to run on 4G or you need to reconnect the Card Reader.
You'll likely want to reopen the TableYeti app, once you've changed the settings. Simply tap the TableYeti app icon (pictured below) and you'll be taken to where you left off.
When you reopen the app, it won't lock again until you go back to the bill list screen. You might want help take guests payments, rather than allowing them to pay without you being present.
and that's it, now you know how to get to the iPhone home screen.
If you're having problems with this feature, you can contact us using the details below.
WhatsApp Message +44 1494 372059 | Phone Call +44 1494 372059